Smart Photo Tools · Last updated September 28, 2026
Refunds
If a direct purchase of a paid Smart Photo Tools app goes wrong, contact us so we can verify the order and help.
Email [email protected] from your purchase address and include your order reference or Stripe receipt. Please do not send card details. We will review requests for duplicate or unauthorized charges, missing or damaged delivery, or a product that is materially different from its description or does not work as intended. For delivery or activation problems, we may first offer a replacement email or troubleshooting. A change of mind alone is not normally a refund reason for a delivered digital license.
Direct purchases use Stripe Managed Payments. You may also ask Link support to review an eligible request within 60 days of purchase. Link may request more information and may issue a refund under its policy even if we do not approve one. Applicable consumer rights still apply.
Approved refunds go through the original payment method. Your bank or card issuer determines when the credit appears. If a purchase is refunded, the paid license may no longer be used and replacement downloads are disabled.
For an Etsy purchase, request help or a refund through Etsy so we can locate and handle that order under the applicable Etsy process.